Privacy Policy
Road to Heaven Resort (“we”, “us”) respects your privacy. This policy explains what information we collect through roadtoheavenresort.com, why we collect it and how we look after it.
Information we collect
- Enquiry details you submit through our booking form: name, phone number, email address, travel dates, number of guests, preferred tent and any message.
- Communication when you call, email or message us on WhatsApp.
- Usage data such as pages visited, device and browser type, collected through Google Analytics using cookies.
How we use your information
- To respond to your enquiry, confirm availability and manage your booking.
- To contact you about your stay, including directions and arrival information.
- To improve our website and services.
- To meet legal obligations, such as guest registration requirements.
We do not sell or rent your personal information to anyone.
Sharing
We share information only with service providers who help us run the website and our business (for example web hosting, email and analytics providers), and with authorities where required by law.
Cookies
Our website uses a small number of cookies, mainly for Google Analytics to understand how visitors use the site. You can block or delete cookies in your browser settings; the site will still work.
Data retention and security
We keep enquiry information only for as long as needed to handle your booking and for our records, and we take reasonable steps to protect it from unauthorised access.
Your rights
You may ask us to access, correct or delete the personal information we hold about you by emailing reservationroadtoheaven@gmail.com.
Third-party links
Our site links to services such as Google Maps, WhatsApp, Facebook and Instagram. Their own privacy policies apply when you use them.
Contact
Questions about this policy? Email reservationroadtoheaven@gmail.com or call +91 92130 02382.